Your AMI investment deserves a better portal.
You invested in AMI. Your portal vendor didn't keep up. Fluvio is the upgrade they should have built — live in 30 days, no CIS replacement required.
Monthly Usage (gal)
Possible leak detected
47 gal/hr · Tap to view
Your bill is on track to be $8 lower than last month.
Your CIS portal is a dead end.
Same login page since 2015. Nobody opens it. Residents still call.
Welcome, J. SMITH
| Account | 8847-22 |
| Balance | $127.43 |
| Due Date | 04/28/2026 |
| Last Read | 03/15/2026 |
* For billing questions call (555) 228-8800 between 8am-4pm M-F.
© 2015 Customer Information System
- ✕ No usage data
- ✕ No leak alerts
- ✕ No AI support
Leak detected — 47 gal/hr
Tap to view
Your bill will be $8 lower next month.
- ✓Real-time usage + bill forecast
- ✓Automatic leak detection
- ✓24/7 AI answers
“Fluvio doesn't just give you a portal. We make sure your residents actually use it.”
We take the phones off your desk.
Fluvio's AI handles calls, chat, and issue resolution — so your staff works on what matters.
Maplewood Water District · Today
Calls handled
247
Resolved by AI
89%
Avg resolution
1m 43s
Escalated
27
“Why is my bill higher this month?”
“My meter is leaking”
“When is my bill due?”
“How do I read my new meter?”
“Can you explain this charge?”
AI Call Center
100+ FAQs, 24/7. Resolves routine calls. Escalates the rest with full context.
In-App Chatbot
Self-serve support inside the portal. Instant answers. No hold music.
Smart Resolution
Every call classified, tracked, resolved or routed — not just transferred.
This is what your residents get.
A portal they'll actually open. On the phone they already have.
Leak detected
47 gal/hr continuous flow · 3h ago
High usage warning
28% above your monthly average · Yesterday
Bill threshold alert
Approaching your $60 monthly target · 2d ago
Why is my bill higher this month?
Your usage was 3,840 gal this month vs 3,120 gal last month (+23%). This appears to be from increased irrigation. Would you like me to set up a usage alert?
We don't just launch. We drive adoption.
Other vendors hand you a URL and walk away. We run the outreach campaign.
Maplewood Water
SMS · (555) 228-8834
Mon 9:47 AM
Mon 9:48 AM
Resident Adoption
Last 60 days
By Neighborhood
Outreach Channel
SMS
91%
open rate
44%
open rate
QR code
52%
scan rate
CIS portal average: <15% in 12 months
Up and running before your next council meeting.
Three steps. No IT project. No billing system replacement.
Connect Your Meters
Fluvio integrates with Neptune 360, Itron DataHub, Sensus FlexNet, Kamstrup, and most major AMI platforms out of the box. If you're still on AMR — that works too.
Residents Get Access
Your white-labeled portal goes live at a URL you own. Residents activate via QR code, email, or a link on their bill. No app download required.
Watch Call Volume Drop
Fluvio's AI handles routine questions 24/7. Leak alerts, usage questions, bill forecasts — answered before they pick up the phone.
Everything your AMI data has been waiting for.
Real-Time Leak Alerts
Residents get notified before your phones ring. Cut leak-related call spikes by up to 40% in the first month.
Usage Analytics
Hourly consumption data, bill forecasting, and peer comparisons. When residents understand their bill, they stop calling about it.
Billing System Agnostic
Works alongside whatever CIS you're running — Tyler, Banyon, Springbrook, custom. No rip-and-replace. No procurement nightmare.
Mobile-First Resident Portal
Optimized for the phone in your resident's pocket. White-labeled to your utility's brand. Accessible, fast, and dead simple to use.
AMR & AMI Compatible
Whether you're running a full Neptune 360 AMI network or still on manual reads, Fluvio adapts to where you are — not where we wish you were.
Other platforms sell you a project.
We sell you a portal.
CIS & Meter Portals
Adoption support
None — you’re on your own
AI support
None
Time to live
12–24 month implementation
Billing system
Locked to their CIS
Intelligence
Static dashboards
Built by
Software / billing companies
Support
Ticket queue
Customer outreach
None
Fluvio
Adoption support
SMS, email, QR outreach campaigns
AI support
AI call center + chatbot + resolution
Time to live
Live in 30 days
Billing system
Works with any CIS
Intelligence
AI-powered, conversational
Built by
People who install the meters
Support
Dedicated success manager
Customer outreach
Full adoption campaign
Adoption support
None — you’re on your own
SMS, email, QR outreach campaigns
AI support
None
AI call center + chatbot + resolution
Time to live
12–24 month implementation
Live in 30 days
Billing system
Locked to their CIS
Works with any CIS
Intelligence
Static dashboards
AI-powered, conversational
Built by
Software / billing companies
People who install the meters
Support
Ticket queue
Dedicated success manager
Customer outreach
None
Full adoption campaign
Born in the field.
Fluvio wasn't built in a conference room. It was built by DB Utility — a team that has installed thousands of water meters across the country and watched utilities invest millions in AMI infrastructure, only to hand residents a PDF bill.
We've been in the pits. We've pulled the meters. We know what happens the day after a meter upgrade when residents start calling because their bill looks different. We built Fluvio to fix that — for the utilities we've worked with, and every one we haven't yet.
This isn't a pivot. It's what we've been building toward.
to go live
AI support
works with any billing system
your brand, your URL
A lean team in Austin, TX. Currently onboarding our first utility partners. Interested in being one of them?
Resources for utility managers.
Ready to put your AMI data to work?
We'll set up a 30-minute call, show you the platform, and run the ROI math for your specific utility.